OUR POLICY

Halal Policy (Our Halal Promise)

Crown Frozen Foods is committed to providing products that comply with Islamic principles and halal standards. We ensure all procedures from farm to processing respect animal welfare and religious requirements.

Our Halal Commitment

  • Animal Welfare has great importance in Islam. It emphasizes the humane treatment of animals, ensuring they are rested, properly fed, and in good health. Mistreatment, causing unnecessary stress or harm, is strictly prohibited.
  • Cleanliness and hygiene are of great importance in halal practices. All equipment, utensils, and preparation areas are kept clean and sanitary to ensure safety and purity.
  • Only permissible (halal) ingredients are used. It emphasizes avoiding any prohibited substances, ensuring all materials are sourced and handled in accordance with Islamic guidelines.

Our Responsibility

We take full responsibility for ensuring that all meat products meet halal requirements. From farm to processing, we maintain strict adherence to halal guidelines and perform regular checks to guarantee compliance.

Privacy Policy

Crown Frozen Foods is committed to protecting your privacy and personal data. This policy explains how we collect, use, and safeguard the information you provide to us.

How We Collect Your Data

We may collect information about you in the following ways:
  • When you use our website’s online inquiry form
  • When you provide it during a phone conversation or chat
  • Through cookies and similar technologies when you visit our website

What Information We Collect

Depending on how you interact with us, we may collect:
  • Your name, telephone number, email address, and postal address
  • Information about your business, including commercial dealings and product usage (for wholesale inquiries)
  • Relevant VAT and Companies House information, if applicable

How We Use Your Data

We process your data for purposes such as:
  • Fulfilling or entering into contracts with clients or suppliers
  • Providing services requested by you
  • Complying with legal obligations
 

Sharing Your Data

We only share your information with third parties when:
  • Necessary to fulfill contractual obligations
  • Required by law or to protect our legal rights

Data Security

We take appropriate technological and organizational measures to ensure your information is secure and protected from unauthorized access, destruction, use, or disclosure.

Your Rights

You have the right to:
  • Request a copy of the information we hold about you
  • Request correction, deletion, or restriction of your data
  • Object to processing of your personal data
  • Withdraw consent for the use of your information
  • Receive your personal data in a portable, machine-readable format

In case of any questions or to exercise your rights, then contact us at:

Email: info@crown-foods.com

Mail: Crown Frozen Foods, Frankfurt Strasse 74, Gross-Gerau, 64521, Germany.

We will make sure that we are receptive to your demands and are vigilant